Refund Policy

Last Updated: August 14, 2026

App Store purchases

Apple processes all Penno subscription payments. We cannot issue or approve App Store refunds directly. To request a refund, visit reportaproblem.apple.com, sign in with the Apple ID used for the purchase, and follow Apple's instructions.

Canceling renewal

Canceling stops future renewals but does not automatically refund the current billing period. You can manage or cancel Penno in Settings on your Apple device under Apple ID > Subscriptions.

Need help?

If you cannot identify a Penno charge or need help locating your subscription, email [email protected]. Apple makes the final decision on refund eligibility.